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warkoptoto Privacy Policy for Your Account

Our warkoptoto Privacy Policy tells you which account, device and wallet details we use, why we use them, and how you can request a change.

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PRIVACY SUPPORT ROUTES

Three Routes For Privacy Questions

A clear contact path helps you act on this Privacy Policy without guessing which team to reach. Start from the support link connected to your account and describe the exact data question, such as a phone change, cookie choice or QRIS receipt reference. If you cannot sign in, include the account phone number and avoid sending a wallet PIN. We use the details you provide only to locate the request and confirm that it comes from you.

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Account access

Use the support link for a Privacy Policy question when your account opens normally. Include your registered phone number, the request type and any relevant date so we can locate the correct account record.

Wallet data query

For DANA, OVO, GoPay, QRIS or bank transfer records, share the transaction reference and status shown in your account. Do not send a wallet PIN, one-time code or full banking password with your request.

Privacy request

If you want to ask for access, correction or removal of eligible data, state the action clearly. We may ask for account details needed to confirm your identity before changing or releasing records.

CONTROLLED HANDLING

Six Controls Behind Your Data

We treat this Privacy Policy as an operating process rather than a footer link. Account records, sign-in events and wallet references are handled for defined purposes, while access…

Data collected

We may receive your phone number, account profile details, device type, browser signals, IP address and activity records.

Cookie choices

Cookies can remember sign-in state, language or consent choices on your browser.

Account security

Phone verification takes place before account access, and sign-in or device signals may be checked when activity looks unusual.

Retention timing

We retain account, support and transaction references only for the period needed for the purpose described in this policy, account…

Your requests

You can ask what eligible data we hold, request a correction or ask whether removal is available.

Policy changes

When our data practices change, we update this Privacy Policy and show the revised date or notice where appropriate.

Privacy Policy Questions About Your Account

These answers address the Privacy Policy searches we expect from an Indonesian account holder. They cover the data linked to phone verification, mobile browsing, cookies, payment references and requests made through the support path. If your situation is unusual, contact us with the smallest useful set of account details and do not include wallet security codes.

It covers data collected when you open or access an account, use a mobile or desktop browser, choose cookie settings, complete phone verification, contact support or make a payment reference through DANA, OVO, GoPay, QRIS, bank transfer or virtual account.

Yes. We may handle a payment reference, amount, status and time linked to DANA or QRIS so we can match an account request. We do not need your wallet PIN, full banking password or one-time code for that purpose.

Phone verification helps connect account access to the number you provided and helps us respond to the correct account holder. Device or sign-in signals may also be checked when activity appears unusual, especially after a new browser access.

You can request access to eligible data or ask us to correct inaccurate account details through the support path. Include your registered phone number and the requested action. We may confirm identity before releasing or changing records.

Cookies may retain sign-in state, language or consent choices. You can adjust them in your browser settings or through the available consent controls. Required cookies may be needed for account access, so disabling them can trigger another verification step.

We keep account, support and transaction references for as long as needed for the purpose described in this Privacy Policy, account operation or applicable legal duties. When retention ends, we remove or de-identify the record where possible.

You may ask whether removal is available for the data linked to your account. Eligibility depends on local law and any record-keeping duty. Send the request through support, explain which record you mean, and complete any identity check we require.

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